Showing posts with label Verbal and Non-verbal communication. Show all posts
Showing posts with label Verbal and Non-verbal communication. Show all posts

Sunday, October 5, 2008

Mirror mirror on the..body?..

For this week's entry, as I was once again browsing the interweb for material to discuss/show on the blog, I stumbled upon this 2 week-old clip on Veoh.com on an aspect of body language or kinesics called mirroring. Take a look here:


Watch Body Language: Mirroring in How to Videos View More Free Videos Online at Veoh.com

Apparently, this "mirroring" technique is an effective (as claimed by the expert, not me!) non verbal cue to actually make people like you just that wee bit more..

The basic idea is that when meeting other people, to make them more receptive to you, what you need to do is to try and take note of their body language and then try to mimic them ..and... more often than not the ensuing communication proccess would be an enjoyable one as the person you're communicating with would feel more at ease with you.. It's like what the expert says at 00:36 "..it's difficult to be mean to yourself.."

Most of the time, I think what you would be mirroring would be adaptors which are defined as
"behaviors that people use to adapt to stresses and to satisfy personal needs."

And yes, I think "mirroring" does make some sense if adaptors come into play. For example if you are meeting someone new, there is bound to be some sort of stress or anxiety, and people have their own adaptors which they unconciously will display because of that. By mimicking them, you're essentially and very discreetly also informing them through your body language that , "Hey, you're not the only one who's scared or anxious. I am too!", and by behaving similarly to them, it reinforces some sense of familiarity to the other person and could help to dissipate and lessen any tension or anxiety.

So the next time you want to hit it off with someone or trying to persuade your boss for a pay raise..try to look out for certain body language clues like adaptors or certain affect displays..and subtlely mimic these nonverbal cues..who knows you might actually make a new friend or get that much sought after promotion..

Sunday, September 14, 2008

Stop blogging and start doing!

Here’s something interesting which I came across today as I was browsing for new material for this week’s entry:



The full report can be found here: http://www.channelnewsasia.com/stories/singaporelocalnews/view/375693/1/.html

From blogging to taking action!


So, it seems that Singaporean bloggers are finally doing more than just typing out, discussing and imposing their opinions on serious issues online and are actually trying to reach out to the public by making public appearances and engaging in public debates and trying to make an actual difference! Hurrah! Good for them!

Here we can see the bloggers shifting from the typical interactive model of communication with their fellow online buddies and moving to a more face-to-face discussion of ideas like public debates which is in line (somewhat) with the transactional model of communication.

I feel that this is a good step up for these bloggers to convey their ideas and opinions more effectively as

1) Communication is not restricted to purely verbal cues and use of language only as is in an online setting

2) They are able to engage non blog/net-savvy people and convey their messages to a larger audience

3) The anonymity of the Internet is eliminated, bloggers will have to be more responsible in dissemination of information to their target audience

They’re really just here to hear what they want to hear! (Say that quickly 10 times and it’s a tongue twister!)

The bloggers were on hand to discuss several issues of Singapore’s public transport system which were brought up in their proposal to the government for improving public transport. For those interested to read on their proposal, you can find it here: http://theonlinecitizen.com/wp-content/uploads/2008/09/proposal-vff.pdf

The issues discussed included:


1) Increasing motor-vehicle taxes


2) Subsidies for public transport

3) Enforcement of higher service standards by public transport operators.

4) Environmental issues concerning transport emissions

These were some of the responses from those who came to listen to the discussion of ideas (watch the youtube clip from 1:10 onwards):

“It concerns my living... because my pocket money will be getting less.”

“I think it interests everybody, right? Because transport fare is too high, so everyone is affected. Everyone.”

“Transportation should remain affordable, especially for the needy.”

Notice that no one commented on the standard of service or the environmental issues, rather all were more concerned about the fares and the issue of money. This got me thinking, “So all these people came and all they cared about was really just the fare hike announcement...” It seems to me that, whilst it may be on hindsight unfair to judge over 100 people over comments made by 3 people who were interviewed, those who came to witness the debate perceived and internalized only the monetary aspect of the discussions.

This, in my opinion, is a good example of perception theory in practice. From their responses for the interview, we can get a basic idea of how these 3 attendees have selected, organized and interpreted the ideas that were discussed by the bloggers that day. For them, all that mattered was how to cope with the fare hike and were interested particularly in ideas that would help to alleviate financial burdens in the face of the impending fare hike.

And so it was, bloggers and non-bloggers alike on the 14th of September 2008 came and gathered to the oft-empty and underutilized Hong Lim Park Speaker’s Corner and had a ball of a time discussing and debating on Singapore’s Public transport System and the October fare hike.

Wow...Public speaking AND a proposal to the government! Even the anti-blogger and cynic in me have to applaud that. Well done.